Contact Us
At Upstairs Surgery, we are dedicated to providing you with the highest quality healthcare in a safe and comfortable environment. Our team of experienced GP's, Nurses, receptionists, administrative and management staff are here to prioritise your health and wellbeing, so don't hesitate to pay us a visit today.
OPENING HOURS
Monday - 08:00am - 18:30pm
Tuesday - 08:00am - 18:30pm
Wednesday - 08:00am - 18:30pm
Thursday - 08:00am - 18:30pm
Friday - 08:00am - 18:30pm
Saturday - CLOSED
Sunday - CLOSED
Bank Holidays - CLOSED
COMPLAINTS
It is important that you contact us as soon as possible after the cause of the complaint. We will usually only investigate complaints that are made within 12 months of the cause of the complaint. However, the time limit can be waived if there are good reasons you could not have complained sooner.
Please put your complaint in writing to either the Practice or NHS England.
If writing to the practice, address to:
Ellie Jacobs –Practice Manager
The Upstairs Surgery
Chadwell Heath Health Centre
Ashton Gardens
Romford
Essex RM6 6RT
This can be given in person or emailed. Email: nelondonicb.upstairs@nhs.net
Address
Chadwell Heath Health Centre, Ashton Gardens, RM6 6RT
Phone
0208 597 1840
